baja Terms & Conditions

2.1 Registration Process

To create an account on baja, you must provide your correct name, date of birth, email address, and mobile number. Opening an account with false information is a clear violation of these Terms, and baja reserves the right to close such an account immediately.

2.2 Single Account Policy

Each user may operate only one account. Creating multiple accounts is strictly prohibited. If a person is suspected of operating multiple accounts, all associated accounts may be suspended and the funds held in them may be forfeited.

2.3 Account Security

It is entirely your responsibility to keep your account password and login details secure. You are responsible for all activities carried out from your account. If you suspect any unauthorized access to your account, notify our support team immediately.

2.4 Account Verification (KYC)

To ensure security and prevent fraud, baja may request a copy of your national identity card or passport, proof of address, and verification of your payment method. Withdrawals may be delayed if this process is not completed.

3.1 Welcome Bonus

New users will receive a 150% bonus on their first deposit, up to a maximum of ৳10,000. For example, if you deposit ৳1,000 you will receive a ৳1,500 bonus and your total balance will be ৳2,500. If you deposit ৳14,000 or more, you will receive the maximum bonus of ৳10,000, giving a total of ৳24,000.

3.2 Wagering Requirements

To withdraw winnings earned from a bonus, you must wager 10 times (10x) the bonus amount. This requirement applies only to the bonus amount, not to the deposit. Example: if you receive a ৳1,500 bonus, you must complete a total of ৳15,000 in wagers before you can withdraw any winnings from that bonus.

3.3 General Bonus Rules

• Each bonus offer may have its own detailed terms, which will be stated at the time the offer is announced.
• Bonuses may only be used to play games on the baja platform and cannot be withdrawn directly.
• Claiming bonuses on multiple accounts from the same IP address or device is prohibited.
• If evidence of bonus abuse is found, the relevant bonus and all winnings earned from it will be cancelled.
• baja reserves the right to modify, suspend, or cancel any bonus offer.

4.1 Deposits

The following methods are accepted for making deposits on baja: bKash, Nagad, Rocket, Upay, and bank transfer (including major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum deposit amount for each method is ৳500.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawal requests from fully verified accounts are generally processed within 1 hour. Withdrawals can only be made using the same method that was used for the deposit.

4.3 Payment Terms

• All transactions will be conducted in Bangladeshi Taka (BDT / ৳).
• Deposits and withdrawals must be made using a payment method registered in the account holder's own name — third-party payments are strictly prohibited.
• For suspicious transactions, baja may request additional documentation for verification.
• If money laundering or fraudulent activity is detected, the relevant account will be closed immediately and the appropriate authorities will be notified.
• If you wish to cancel a withdrawal request after it has been submitted, you must contact the support team within the specified time limit.

baja is committed to ensuring a safe and fair gaming environment. The following activities are strictly prohibited:

• Software & Technical Manipulation: The use of any bots, automated software, hacking tools, or other technical methods to alter game outcomes.
• Bonus Abuse: Claiming bonuses by creating multiple accounts, providing false information, or coordinating claims with others.
• Collusion: Multiple players strategically coordinating with each other with the intent to harm others.
• Financial Fraud: Making false chargeback claims, using unauthorized payment methods, or attempting money laundering.
• Inappropriate Conduct: Abusive, threatening, or disrespectful behavior toward other users or staff via live chat or any other channel.

baja believes that gaming is a form of entertainment and should always remain enjoyable. We are mindful of our users' mental and financial wellbeing.

• Avoid placing bets beyond your means.
• Do not place further bets in an attempt to recover losses.
• Do not treat gaming as a source of income.
• Seek help if you are experiencing problems related to gaming.

baja provides users with the ability to set deposit limits, control session time, and use self-exclusion. For more details, visit our Responsible Gaming page.

All content published on the baja platform — including designs, graphics, logos, text, software code, and databases — is protected under the intellectual property rights of baja or its respective licensors.

Users may use the platform for personal, non-commercial purposes. However, reproducing, distributing, modifying, or using any part of this content for commercial purposes without prior written permission from baja is prohibited.

baja takes the privacy of your personal information very seriously. Our platform uses SSL encryption technology to keep your information secure.

Full details of how we collect, use, and store your information can be found in our Privacy Policy. By accepting these Terms, you are also accepting the Privacy Policy.

• Your information is not sold to third parties outside of the operation of baja's services.
• Information may be shared with authorities where there is a legal obligation to do so.
• You may request a correction of your information at any time.

baja strives to provide a reliable and uninterrupted service, however our liability is limited in the following areas:

• Technical Disruptions: baja is not liable for losses caused by server outages, internet connectivity issues, or interruptions to third-party services.
• User's Own Losses: baja will not provide compensation for money lost directly through gaming — gaming is inherently a risk-bearing activity.
• Third-Party Game Providers: If any fault occurs in the software of game providers such as Pragmatic Play, Evolution Gaming, JILI, or Spribe, the policies of that company will apply directly.
• Force Majeure: baja will not be held liable for service interruptions caused by natural disasters, cyberattacks, or government restrictions.

10.1 Closure Initiated by baja

baja reserves the right to suspend or permanently close any account for the following reasons:

• Violation of any clause of these Terms.
• Providing false or incomplete information.
• Fraudulent or suspicious activity.
• Failure to complete age verification.
• Extended period of inactivity (in accordance with the inactive account policy).

10.2 Closure Initiated by the User

You may request the closure of your account at any time. If there are any pending bets or bonuses on the account before making the request, please inform our support team.

10.3 Balance on Closed Accounts

If an account is closed due to a violation of the Terms, any bonuses held in that account and any funds earned from bonuses may be forfeited. However, the return of the original deposit amount will be decided on a case-by-case basis.

baja reserves the right to modify these terms and conditions, in part or in full, at any time. For significant changes, we will notify users in the following ways:

• A notice will be displayed on the platform.
• A notification may be sent to the registered email address.
• The "Last Updated" date on this page will change.

If you continue to use the platform after any changes, you will be considered to have accepted the updated terms and conditions. We therefore recommend checking this page regularly.

If you have any questions, complaints, or need clarification regarding these terms and conditions, please contact our support team. We provide assistance in both Bengali and English, 24 hours a day, 7 days a week.